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Privacy Policy - Lumina Fintech AI Loan Platform

Last updated: February 2026

Lumina Fintech ("we," "our," or "us") operates an AI loan platform that helps personal and SME borrowers in Malaysia understand and compare loan options. We are committed to protecting your privacy.

1. Information We Collect

We may collect information you provide directly (such as name, email and phone), information collected automatically when you use our website (such as IP address, browser type and visited pages), and information from permitted third-party sources.

2. How We Use Your Information

We use your information to operate and improve our services, run eligibility checks and AI assessments, communicate with you, comply with legal obligations, and protect our platform security.

3. Sharing of Information

We may share your information with service providers, professional advisors, and participating banks or licensed lenders when required for your requested services or by law. We do not sell your personal data.

4. Data Security

We implement appropriate technical and organizational safeguards to protect your personal information. However, no internet transmission or storage method is completely risk-free.

5. Your Rights

Depending on applicable law, you may have rights to access, correct, delete, or restrict processing of your personal information, and to withdraw consent where relevant.

6. Policy Updates

We may revise this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last updated" date.

7. Contact Us

For privacy questions, contact hello@luminafintech.com or visit our Contact

Terms & Conditions

Lumina Fintech - AI Loan Assistant